Mr. Jeff Jones
Certified Business Brokers
10301 Northwest Freeway
Suite 200
Houston, TX 77092

Dear Jeff:

I would like to take this opportunity to thank you for introducing me to Mike Roller and "On-Hold" International. The business was just what I was looking for in all respects, including growth potential, reputation, price, and owner financing. As you already know, the transaction could not have gone smoother with closing taking place only five weeks after you first presented the company to me. The professional manner in which you and your staff performed throughout the process was both appreciated and refreshing.

Since you are a client of "On-Hold" International, I look forward to continuing to work with you in the future.

Sincerely,

R. Elvis Thornton